Information We Collect

We collect information you provide directly to us when using our financial analysis platform. This includes personal details like your name, email address, and company information when you register for our services.

We also automatically collect certain technical information about your device and how you interact with our website. This helps us understand which features are most useful and where we can improve your experience.

How We Use Your Information

Your information helps us deliver personalized financial analysis services and improve our platform based on real user needs. We use your data to provide the specific services you've requested and to communicate important updates about your account.

We analyze usage patterns to identify areas where our tools can be more effective. This might include adjusting our interface design or developing new features that address common challenges in financial analysis.

Information Sharing and Disclosure

We maintain strict controls over who can access your personal information. Our team members only access your data when necessary to provide support or improve our services, and they're bound by confidentiality agreements.

In some cases, we work with trusted service providers who help us deliver our platform. These partners are carefully selected and required to maintain the same high standards of data protection that we follow.

We may disclose information if required by Australian law, court order, or to protect our rights and the safety of our users. However, we'll always notify you unless legally prohibited from doing so.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information. You can request access to the information we hold about you, ask us to correct inaccuracies, or request deletion of your data in certain circumstances.

You can modify your communication preferences at any time through your account settings or by contacting our support team. We'll respect your choices about how and when we contact you about service updates.

To exercise any of these rights, simply contact us using the information provided below. We typically respond to requests within seven business days and will guide you through the process.

Data Security and Protection

We take data security seriously and have implemented multiple layers of protection to safeguard your information. Our systems use industry-standard encryption both when data is transmitted and when it's stored on our servers.

Access to personal information is restricted to authorized personnel who need it to perform their job functions. We regularly review our security practices and update them based on emerging threats and best practices in the industry.

While we implement robust security measures, no system is completely immune to threats. We'll notify you promptly if we become aware of any unauthorized access to your personal information.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and meet legal requirements. Most account information is retained while your account is active and for a reasonable period afterward to handle any account-related issues.

Financial analysis data and reports may be retained longer for business continuity and to help improve our services. However, any personally identifiable information is either anonymized or deleted according to our retention schedule.

International Data Transfers

Our primary data processing occurs within Australia, but some of our trusted service providers may process data in other countries with strong data protection laws. When this happens, we ensure appropriate safeguards are in place to protect your information.

Any international transfers comply with Australian Privacy Principles and include contractual protections that require the same level of data protection you'd expect within Australia.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or industry practices. When we make significant changes, we'll notify you via email or through a prominent notice on our website.

We encourage you to review this policy occasionally to stay informed about how we protect your information. The date of the most recent update appears at the bottom of this page.